Legal notices

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  1. Editor's information:
This site is edited by:

ACCOR SA, a public company with a capital of 700 317 363 €, Trade and Companies Registry of PARIS, under number B 602 036 444, with Intracommunity VAT no. FR 93 602 036 444 with a registered office located at 110 Avenue de France, 75013 PARIS, France Tel.: +33 (0)1 45 38 86 00

Publishing Director: General manager of the hotel
  1. Host information:
This site is hosted by :

Amazon Web Services, Inc.

P.O. Box 81226
Seattle, WA 98108-1226
https://aws.amazon.com
  1. Data Protection:
For more information on the Accor group's data protection policy, please see the Charter on the Protection of Customer's Personal Data
  1. Copyright :
The site's presentation and each element, including the domain name, trademarks, logos, brand names, drawings, illustrations, photographs, texts, graphics and other files found on this site, are protected by the current intellectual property laws and belong to the hotel Grand Hôtel Roi René Aix-en-Provence Centre - MGallery and/or Accor SA or have been authorised for the use of the hotel Grand Hôtel Roi René Aix-en-Provence Centre - MGallery and/or of Accor SA.

No element found on https://www.grandhotelroirene-aixenprovence.com/en/">https://www.grandhotelroirene-aixenprovence.com/en/">https://www.grandhotelroirene-aixenprovence.com/en/ may be copied, reproduced, modified, reissued, loaded, altered, transmitted or distributed in any way whatsoever or in any form whatsoever, either partially or fully, without the prior written authorization of the hotel Grand Hôtel Roi René Aix-en-Provence Centre - MGallery, except in the case of strictly personal, private and non-commercial use, without changing the current elements on the site.

The following must accompany all full or partial copies of the site's content: " ©Copyright Accor SA. ©Copyright hotel Grand Hôtel Roi René Aix-en-Provence Centre - MGallery. The photographs used on https://www.grandhotelroirene-aixenprovence.com/en/">https://www.grandhotelroirene-aixenprovence.com/en/ are non-binding. "

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Any full or partial reproduction of the site for other means is strictly prohibited by articles L. 342-1 and L. 342-2 of the French Intellectual Property Code. It is also prohibited to communicate to the public all or part of the site's content, in any form and to any audience whatsoever.

In particular, it is strictly prohibited to use this site's content for commercial purposes.
  1. Photo Credits
For more information on the photographs used on https://www.grandhotelroirene-aixenprovence.com/en/">https://www.grandhotelroirene-aixenprovence.com/en/, please see the Photo credits section.
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PHOTO CREDITS

The photos used on this website are non-contractual

All photographs and documents illustrating products on this site are not contractual Photo credits: © copyright

LEGAL INFORMATION

Simplified Joint-Stock Company, registered with the Paris Trade and Companies Register under No. 984 516 211, with its registered office at 24 boulevard du Roi René, Aix-en-Provence (13100), with a share capital of 50,000.00 euros

FR10 984 516 211

ECONOMIC CONSUMER PROTECTION

Telemarketing
In accordance with Article L.223-1 of the Consumer Code, consumers who do not wish to receive telemarketing calls may register free of charge on a telemarketing opt-out list. This list is available via the following website: www.bloctel.gouv.fr.

Governing law and dispute resolution
After contacting customer services or the Establishment to attempt to resolve the dispute amicably, and in the event of a negative response or no response within sixty (60) days of the initial contact, the Customer may refer the matter to the Tourism and Travel Ombudsman – BP 80303 – 75823 Paris Cedex 17 for hotels that are subsidiaries or managed by the ACCOR Group, and for franchised hotels that have opted to use the Tourism and Travel Ombudsman.
• The procedures for referring a matter to the Ombudsman and their contact details are available by clicking on the following link: Procedures for referring a matter and contact details of the Tourism and Travel Ombudsman, found in the ‘Booking’ tab under the ‘Help and Support’ section, or on the website www.mtv.travel
• A case may be referred to the Ombudsman within twelve (12) months of the initial complaint.
• The form for referring a case to the Ombudsman is available via the following link: Form for referring a case to the Tourism and Travel Ombudsman.
In the event of a dispute at an Establishment located in Portugal that could not be resolved by the Establishment concerned or by customer services, the Customer is invited to submit a complaint via the complaints platform provided for this purpose, which is available on the overview page of the Establishment concerned and accessible via the following link: www.livroreclamacoes.pt.
ACCOR also informs the Customer of the existence of a European Online Dispute Resolution (‘ODR’) platform which they may use. The Customer can access it via the following link: https://ec.europa.eu/consumers/odr/.

No right of withdrawal
The Customer is reminded that they do not have the right of withdrawal provided for in Article L. 221-18 of the Consumer Code, in accordance with Article L. 221-28, paragraph 12, of the Consumer Code, which excludes this right for contracts relating to accommodation and/or care services that must be provided on a specific date or during a specific period.