{"id":789,"date":"2026-07-30T08:47:48","date_gmt":"2026-07-30T08:47:48","guid":{"rendered":"https:\/\/www.grandhotelroirene-aixenprovence.com\/?page_id=789"},"modified":"2026-07-30T08:48:08","modified_gmt":"2026-07-30T08:48:08","slug":"legal-notices","status":"publish","type":"page","link":"https:\/\/www.grandhotelroirene-aixenprovence.com\/en\/legal-notices\/","title":{"rendered":"Legal notices"},"content":{"rendered":"<hr \/>\n<p><strong>LEGAL INFORMATION<\/strong><\/p>\n<p>Simplified Joint-Stock Company, registered with the Paris Trade and Companies Register under No. 984 516 211, with its registered office at 24 boulevard du Roi Ren\u00e9, Aix-en-Provence (13100), with a share capital of 50,000.00 euros<\/p>\n<p>FR10 984 516 211<\/p>\n<p><span style=\"text-decoration: underline\"><strong>ECONOMIC CONSUMER PROTECTION<\/strong><\/span><\/p>\n<p><strong>Telemarketing<\/strong><br \/>\nIn accordance with Article L.223-1 of the Consumer Code, consumers who do not wish to receive telemarketing calls may register free of charge on a telemarketing opt-out list. This list is available via the following website: www.bloctel.gouv.fr.<\/p>\n<p><strong>Governing law and dispute resolution<\/strong><br \/>\nAfter contacting customer services or the Establishment to attempt to resolve the dispute amicably, and in the event of a negative response or no response within sixty (60) days of the initial contact, the Customer may refer the matter to the Tourism and Travel Ombudsman \u2013 BP 80303 \u2013 75823 Paris Cedex 17 for hotels that are subsidiaries or managed by the ACCOR Group, and for franchised hotels that have opted to use the Tourism and Travel Ombudsman.<br \/>\n\u2022 The procedures for referring a matter to the Ombudsman and their contact details are available by clicking on the following link: Procedures for referring a matter and contact details of the Tourism and Travel Ombudsman, found in the \u2018Booking\u2019 tab under the \u2018Help and Support\u2019 section, or on the website www.mtv.travel<br \/>\n\u2022 A case may be referred to the Ombudsman within twelve (12) months of the initial complaint.<br \/>\n\u2022 The form for referring a case to the Ombudsman is available via the following link: Form for referring a case to the Tourism and Travel Ombudsman.<br \/>\nIn the event of a dispute at an Establishment located in Portugal that could not be resolved by the Establishment concerned or by customer services, the Customer is invited to submit a complaint via the complaints platform provided for this purpose, which is available on the overview page of the Establishment concerned and accessible via the following link: www.livroreclamacoes.pt.<br \/>\nACCOR also informs the Customer of the existence of a European Online Dispute Resolution (\u2018ODR\u2019) platform which they may use. The Customer can access it via the following link: <a href=\"https:\/\/ec.europa.eu\/consumers\/odr\/\">https:\/\/ec.europa.eu\/consumers\/odr\/<\/a>.<\/p>\n<p><strong>No right of withdrawal<\/strong><br \/>\nThe Customer is reminded that they do not have the right of withdrawal provided for in Article L. 221-18 of the Consumer Code, in accordance with Article L. 221-28, paragraph 12, of the Consumer Code, which excludes this right for contracts relating to accommodation and\/or care services that must be provided on a specific date or during a specific period.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>LEGAL INFORMATION Simplified Joint-Stock Company, registered with the Paris Trade and Companies Register under No. 984 516 211, with its registered office at 24 boulevard du Roi Ren\u00e9, Aix-en-Provence (13100), with a share capital of 50,000.00 euros FR10 984 516 211 ECONOMIC CONSUMER PROTECTION Telemarketing In accordance with Article L.223-1 of the Consumer Code, consumers [&hellip;]<\/p>\n","protected":false},"author":366,"featured_media":0,"parent":0,"menu_order":90,"comment_status":"closed","ping_status":"closed","template":"template-legal-notice.php","meta":{"footnotes":""},"categories":[],"class_list":["post-789","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - 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